First Time Guests – Frequently Asked Questions – Gift Cards

First Time Guests + FAQ’s


Gift Cards – You can call our salon, purchase in person – or purchase gift cards online here: [BUY GIFT CARDS]



Mask Policy – ALL Salons
Masks are optional at our salon locations. We suggest wear a mask and get vaccinated. If you feel your service provider should also wear a mask – let us know before you sit in your chair.



Due to the increased costs from our vendors over the past 10+ years, Reflect Salon is increasing our color service prices. Effective July 1, 2021



Cancelations + No-Shows

We understand time is precious and life happens resulting in a guest having to reschedule an appointment last minute or forget about a scheduled appointment.  When there have been multiple occurrences, (3 or more), the guest will be charged the following:

With less than a 24-hour notice the guest will be charged 50% of the service.

When a guest no-shows an appointment, they will be charged for that appointment.

In both instances, the guest will be required to keep a credit card on file for future appointments.

Child Policy

We kindly request that only children with a booked appointment be allowed on the salon floor or in the spa. This is for safety reasons and insurance purposes.  We are not responsible for the care of your child. We love children, and we hope you understand that we cannot assure their safety in a salon environment. In addition, we want to honor the relaxation of all our guests.

Your understanding is greatly appreciated!




In Salon Shopping:
All Guests are welcome to shop in our salons and our retail area  – we offer curbside sales as an option as described below

Spa Appointments
We have fewer Service Providers in our Spa resulting in delays in scheduling Massages and Facials.   At this time we are not taking group massage and facial bookings.  We apologize for this inconvenience.
Gift Cards can be use on all Hair and Nail Services and Retail Products.


A Big Shout Out to our Fabulous Guests noticing and commenting on our Sanitation and Safety Methods! The Safety of our Guests and Team Members is our Top Priority!

“You could perform surgery in here it’s so clean”

“You are just as diligent on check-ins and sanitation as clinics”

“Your whole team is working together with protocol and makes me feel safe being here”


Scheduling an Appointment 
Our Call Center  taking Reservations for New Guests in addition to our existing guests.
Please Call 763.559.3185

Curbside Product Pick Up
For Touch-free shopping – Email your product requests to

Plymouth – Please email products@reflect.salon
Ridgedale Center – Please email productsRID@reflect.salon
Maple Grove – Please email productsMG@reflect.salon

We will process your request and email an invoice via the secure payment platform Square.

Pick up orders at our Plymouth Location: Upon arrival please text 612-398-3278. We will deliver your products to your car.

 – Reflect Salon


[ SHOP AVEDA ONLINE and SHIP TO YOUR HOME ]

Gift Cards Online [ BUY ONLINE ].


There are often very good questions that arise when wondering about different spa and salon services with Reflect. We’re happy to share with you the most frequent queries and answers. If you have questions that aren’t answered here, please connect with us. We’re looking forward to speaking with you.

CONTACT US

FAQ + [<